🎫 helpdesk•·⌘·•channel│💼 — PIR®’s helpdesks. Type /techcom, /litcom, /github, /pr or /mod here or anywhere, fill in the short form, and a private thread opens that only you and that team can see. Resolved tickets move to this channel’s Threads → Archived list; tap Reopen if you still need help.

No Discord? No problem — the Helpdesk Portal is open to everyone:

🎫 Open the PIR® Helpdesk Portal 📚 Publications-Desk (coming soon)

Type a command here or in any channel. A short form opens, and when you submit it, A.L.E.X. opens a private thread that only you and the right team can see. Choose Idea or feedback for suggestions, or Problem or request when something needs fixing. /ticket id:TECH-1 shows a ticket’s status. Service members use the Claim / In progress / Resolved buttons in each thread.

Just have a question? Try /ask first — it answers instantly from PIR®’s own pages. Prefer email? helpdesk@psychedelicsinrecovery.org is A.L.E.X.’s inbox.

🗨️❓ ask·🤖·alex•│🦄 — Talk to A.L.E.X., PIR®’s helper. Tap Ask A.L.E.X. on the pinned panel and write anything. Answers are private to you and come from PIR®’s own pages, with sources. Tap Ask a follow-up to keep going, or Turn into a ticket when a person should help. A.L.E.X. only sees what you type into its forms and stores nothing.
☤ Not medical, dosing or legal advice, and not a crisis line.

🦄 Ask A.L.E.X. 📖 How the desks work

Curious how PIR®’s service story unfolds? The AstroLog Changelog Map charts every step of the journey.